| • |
How do I know my reservation
was booked? |
| |
You will receive an email on confirmation of your
booking with NTT Travel. |
| |
|
| • |
Do I need to confirm my flight reservation? |
| |
There is no need to confirm your reservation.
If you need any information, you can call our customer
service team at the call center number mentioned
above. |
| |
|
| • |
Do I need to re-confirm my flight before
departure? |
| |
It is not necessary to confirm reservations for
domestic flights. |
| |
|
| • |
How do I confirm my seat assignments? |
| |
This facility is available only for frequent fliers
and business class passengers, otherwise you can
request for seats at the check-in counter. |
| |
|
| • |
Is there a cancellation policy for flights
booked on NTT Travel? |
| |
Yes, each airline has different cancellation charges.
They are mentioned on the booking page at the time
of making reservation. NTT Travel charges OMR 5
as administration charges for this. |
| |
|
| • |
How do I cancel a flight reservation? |
| |
Please email us at info@NTTtravel.com |
| |
|
| • |
What is the maximum number of seats I
can book? |
| |
A maximum of 9 seats can be booked at one time.
If you need to book for more than 9 travellers you
will have to re-complete the booking process for
the additional travellers. |
| |
|
| • |
What is an e-Ticket? |
| |
An e-Ticket (electronic ticket) is a paperless
electronic document with a unique confirmation number
given to passengers in place of a paper ticket.
Passengers are required to produce the unique confirmation
number at the airport airline counter when checking
in for the flight. |
| |
|
| • |
How will I get my e-Ticket details? |
| |
Your e-Ticket details will be sent to the email
address you have provided during the booking process.
Alternatively, the e-ticket would be sent to your
company official email ID. |
| |
|
| • |
How will I get my boarding pass for an
e-Ticket? |
| |
You will need to show your e-Ticket confirmation
email and your e-Ticket number at the check-in counter.
The airline representative will issue your boarding
pass thereafter. |
| |
|
| • |
Is it necessary to show my e-Ticket confirmation
email at the airport check-in counter of the airline? |
| |
It is not mandatory to show your e-Ticket confirmation
email. In case you are not carrying the e-Ticket
confirmation email, you will need to show a photographic
proof of identity (passport, driver's license etc.)
at the airport check-in counter of the airline.
However, it is advisable that you carry your e-Ticket
confirmation email and your e-Ticket number. |
| |
|
| • |
What if my paper tickets are lost or stolen? |
| |
If your paper airline tickets are lost or stolen,
please email us immediately. We will help you in
processing a lost ticket application. In most cases,
the airlines require you to purchase replacement
tickets at "today's" fare i.e. current
fares. Our travel specialist will facilitate the
sale of these tickets. If your original tickets
are not used after a designated period of time,
usually 3 to 4 months, depending on the airline-you
will receive a credit for the purchase price of
the replacement tickets, after deducting the application
fee. This fee varies by airline. Please note that
these policies and fees are subject to change at
any time. Our travel specialist will be able to
provide the most recent information for your airline.
Each airline has its own rules and policies for
issuing replacement tickets. NTT holidays is bound
by these rules and policies and must adhere to them. |
| |
|
| |
Back to Top |